Returns & Exchanges

At M.S Skincare, we want you to be completely satisfied with your holistic beauty routine. If you are not happy with your purchase, we accept returns of unopened and gently used products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring the lids are tightly sealed to prevent leakage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.